02-SSC-5065 | SONICWALL - SOFTWARE - 02-SSC-5065 | 24X7 SUPPORT TZ570 1YR | Consutronix.com
Attributes
Distributor offers
| Seller | SKU | MOQ | In stock | Multiple | Prices |
|---|---|---|---|---|---|
| Consutronix | 8CN504 | 1 | 1 | 1 @ $374.34 | |
 PCNation | 8CN504 | 1 | 1 | 1 @ $247.80 |
Related on Amazon
As an Amazon Associate, we earn from qualifying purchases. (paid link) CERTAIN CONTENT THAT APPEARS ON THIS SITE COMES FROM AMAZON. THIS CONTENT IS PROVIDED 'AS IS' AND IS SUBJECT TO CHANGE OR REMOVAL AT ANY TIME.
SonicWall TZ570 1YR 24x7 Support License (02-SSC-5065)
Brand: Sonicwall
<b>Overview</b><br><br><b>SonicWall 24x7 Support</b><br><br><b>SonicWall requires continuous coverage for Support Agreements:</b><br><br>SonicWall Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year round 24x7, depending on your needs. <br><br> Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year, while Silver 8x5 Support and Standard Support (8x5) provide for direct technical assistance during local business hours 8:00am – 5:00pm Monday through Friday, excluding holidays. Chat support is available 6:00am – 6:00pm Pacific Time Monday through Friday for firewall customers in N. America.<br><br><b>Available in one-, two- and three-year agreements, SonicWall Dynamic Support services include: </b><ul><li>Chat/ Email/Web/Telephone Support - for technical assistance</li><li>Software/Firmware Updates - for all software and firmware updates and upgrades</li><li>Hardware Replacement - Advance Exchange for replacement of defective hardware</li><li>Support Tools - for access to SonicWall's electronic support tools</li></ul><b>8:00 am - 5:00 pm local time is defined as follows:</b><ul><li>In North America: 8:00 am - 5:00 pm local time in the region where the product is registered</li><li>In Latin America: 8:00 am - 5:00 pm local time in the country where the product is registered</li><li>In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1 in the country where the product is registered</li><li>In Asia Pacific: 8:00 am - 5:00 pm local time in the country where the product is registered</li><li>In Japan: 5:00 pm - 2:00 am UTC/GMT</li></ul>
Details
- SonicWall TZ570 1YR 24x7 Support License (02-SSC-5065)
- SonicWall 24x7 support provides chat, email, web, and telephone support for technical assistance.
- SonicWall Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support.
- Hardware Replacement - SonicWall Hardware Product(s) that are covered under an active support contract are eligible for “Advance Exchange". When a support case is called in for a Hardware issue and the SonicWall representative determines a replacement part is necessary, an advance shipment of the applicable replacement part will be sent to the Customer in exchange for the defective part, before the defective part is returned (“Advance Exchange”).
- Support Tools - for access to SonicWall's electronic support tools. Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year.