| Key ^ | Value |
|---|---|
| Brand | IBM |
| Class of Equipment | Racks and rack hardware |
| Included Service | Parts and labor |
| Model | On-Site Repair |
| Packaged Quantity | 1 |
| Product Line | IBM ServicePac |
| Service Location | On-site |
| Service Response Time | 4 hours |
| Service Type | Extended service agreement |
| Term Of Contract | 3 |