| Key ^ | Value |
|---|---|
| Brand Name, Manufacturer | Arcserve |
| Manufacturer Part Number | MAPRE216MAWEKTP60G |
| Manufacturer Website Address | http://www.arcserve.com |
| Product Type | Service |
| Provided Support | New Releases Update, Repair, Phone Support, Parts Replacement |
| Service Characteristic | Parts & Labor |
| Service Duration | 5 Year |
| Service Location | On-site |
| Service Main Type | Maintenance |
| Service Name | Platinum Maintenance - Extended Service |
| Service Response Time | 4 Hour - Parts and Labor |
| Service Sub Type | Physical |