02-SSC-5153 | SONICWALL - SOFTWARE - 02-SSC-5153 | EPSS TZ570W 5YR | Consutronix.com
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SonicWall TZ570W 5YR Essential Protection Service Suite License (02-SSC-5153)
Brand: Sonicwall
<b>Overview</b><br><br><b>Essential Protection Service Suite</b><br><br><b>SonicWall requires continuous coverage for Support Agreements:</b><br><br>SonicWall Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year round 24x7, depending on your needs.<br><br>SonicWall Advanced Protection Service Suite offers advanced security to extend the security of your network with cloud essential security services. Advanced Protection Service Suite (APSS) includes - Capture Advanced Threat Protection, Gateway Anti-Virus, Anti-Spyware, Intrusion Prevention, Application Firewall Service, Content Filtering Services, Comprehensive Anti-Spam, NSM Essential with Management & 7-Day Reporting and 24x7 Support with firmware. <br><br><b>Available in one-, two- and three-year agreements, SonicWall Dynamic Support services include:</b><ul><li>Chat/ Email/Web/Telephone Support - for technical assistance</li><li>Software/Firmware Updates - for all software and firmware updates and upgrades</li><li>Hardware Replacement - Advance Exchange for replacement of defective hardware</li><li>Support Tools - for access to SonicWall's electronic support tools</li></ul><b>8:00 am - 5:00 pm local time is defined as follows:</b><ul><li>In North America: 8:00 am - 5:00 pm local time in the region where the product is registered</li><li>In Latin America: 8:00 am - 5:00 pm local time in the country where the product is registered</li><li>In Europe, Middle East and Africa: 9:00 am - 6:00 pm GMT +1 in the country where the product is registered</li><li>In Asia Pacific: 8:00 am - 5:00 pm local time in the country where the product is registered</li><li>In Japan: 5:00 pm - 2:00 am UTC/GMT</li></ul>
Details
- SonicWall TZ570W 5YR Essential Protection Service Suite License (02-SSC-5153)
- Essential Protection Service Suite (EPSS) includes - Capture Advanced Threat Protection, Gateway Anti-Virus, Anti-Spyware, Intrusion Prevention, Application Firewall Service, Content Filtering Services, Comprehensive Anti-Spam and 24x7 Support with firmware.
- Provides all essential security services needed to protect against known & unknown threats.
- Hardware Replacement - SonicWall Hardware Product(s) that are covered under an active support contract are eligible for “Advance Exchange". When a support case is called in for a Hardware issue and the SonicWall representative determines a replacement part is necessary, an advance shipment of the applicable replacement part will be sent to the Customer in exchange for the defective part, before the defective part is returned (“Advance Exchange”).
- Support Tools - for access to SonicWall's electronic support tools. Silver Support 24x7 and Dynamic Support 24x7 provide for direct technical assistance 24 hours a day 365 days a year.