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It is important to note for the cable to work orientation matter, all ends need to be plugged in with the correct side up. This is the use instruction:-Pull out the Type c then is both the Micro usb&the Lightning port, Also the micro usb plug is build into the lightning plug. and when the side with 2 spots up is for Apple devices and the other Lightning side up is for Android(reference:Instruction manual or image 5) Support Any issues or suggestions, contact us via email and 1 business day reply is guaranteed, We are committed to 100% customer satisfaction. Had you ever been outside and need carry so many cables by your side ? Now, you maybe get the right product to solve this trouble, this is our latest travel sized smartphone cable and 3 in 1 USB Cable. (Micro USB +Lightning+Type-C) - It could be used for almost all Smartphone in the world. Universal compatility - Apple, Samsung, Huawei, Xiaomi, Sony, LG, HTC, Google Android or any type of Smartphone and even MP3/4 player, game console, power bank etc. Fast Charging your smartphone or Transfer Data with computer by usb connector anytime. A small, portable, easy to use cable which can travel with you all the time, no more wasted time taking all kinds of cables. So you only need to take this one cool gadget in your travel, can satisfy all your need, it will make your travel more easier and convinent. Material: Zinc-alloy,ABS,TPE Output standard: 3 A (Max) Folded Cable Length: 2.6 inches Expand Cable Length: 5.0 inches Keychain Cable Length: 3.5 inches Keychain Cable Weight: 0.5 oz Sameiro provide creative design, exquisite craft and one year quality warranty, our goalis to give you the best shopping experience and make your life easier.