Warranty (page 46 / 50)

Steel and Billet Engine Mounts are warrantied for life. If a mount breaks or EVEN if the urethane wears out, your mount can be repaired or replaced free of charge. To take advantage of our warranty on damaged items you must send us the mount (or kit) that is damaged (damaged or worn urethane bushings must also be shipped to us with the mount to be installed.) NOTE: Shipping costs are not covered. Include a return label in the box Customer Service Contact Info: Innovative Mounts 1366 N. Hundley St. Anaheim, CA 92821, USA P: 714-524-5246 Refund /Return Policy: Original sales receipt must accompany returns. We accept returns for exchange or refund 30 calendar days after delivery of the product. At our sole discretion after 30 calendar days, we will offer an exchange or store credit only. Items must be in "new, unaltered and unused condition". Definition of new, unaltered and unused condition is: -without showing signs of wear or damage in any way -within 30 calendar days of the delivery date (after 30 days no returns are allowed) -must not be a special order or a custom order -unless noted that it cannot be returned or has a different return policy time period other than that 30 days noted in that item's particular item description. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund. Refunds are contingent upon inspection of item(s) once we receive it. There is a 20% restocking fee for returned items that are not being exchanged and are not damaged. Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded. Customer is responsible for all shipping costs if seller is not at fault.
Subject to the terms and conditions of this warranty, capital lighting warrants that all products from capital lighting shall be free from defects in material and workmanship for one year. Capital lighting works hard to assure that our products are manufactured under strict quality specifications and controls which require high grade materials, finishes and packaging. Most products are handmade by craftsman and assembled under controlled conditions. Because of the nature of the hand-making process, some amount of surface imperfection and finish variation is expected and will not be considered as defective. Capital lighting is committed to providing high quality products in all respects and the final decision as to whether or not a product is defective will be made by capital lighting. Capital lighting will, at its sole discretion, replace or repair any of its fixtures that are defective in workmanship or materials. Such replacement, repair or credit is the sole remedy against capital lighting and is limited to one year from the invoice date. If a claim is made under this warranty and an investigation by capital lighting proves the claim valid, capital lighting will, at its sole discretion, repair or replace the defective product. Upon such a repair or replacement, the original remaining warranty period will continue in effect and be applicable to the repaired or replaced product. If the purchaser's original product is discontinued or no longer available, capital lighting may refund the original purchase price. Except as expressly provided in this warranty to the contrary, capital lighting will not be responsible for any costs incurred in the removal or reinstallation of any product nor any consequential damages arising out of or in connection with product nor any consequential damages arising out of or in connection with capital lighting will not be responsible for loss of or damage to any material which is not sold by capital lighting.